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Cancellation and Booking Policy


1. Cancellations

1.1 If the client cancels a consultation within 48 hours of the appointment the client will still have to pay 50% of the session cost, with 50% being refunded.
1.2 If the client cancels a consultation with less than 24 hours’ notice then the full session fee will be retained.
1.3 If more than 48 hours’ notice is given by the client, or the Registered Nutritionist cancels a consultation, a refund will be issued or the appointment time changed without additional charges.

2. Bookings

2.1 Bookings can be made by e-mail at, by phone on 07826544124 or by filling out the discovery contact form on this website and being contacted back.

2.2 Prior to your booking an e-mail will be sent asking for payment, personal details, health questions and a consent form. The cost of each appointment will be clearly indicated in your booking e-mail and payment/information is requested 48 hours before the appointment.

2.3 Once payment is received a confirmation e-mail will be sent with details of the location, facilities and any additional information required (depending on session). 

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